How to Find and Choose a Companion for an Elderly Parent
To choose a companionship provider, check four things first: how companions are vetted (an enhanced DBS check as a minimum), whether they are insured, whether you can choose and meet the companion yourself, and what happens if a visit is missed. Companionship is not regulated care, so a good provider says plainly what companions do and do not do.
8 questions to ask a companionship provider
- Is every companion enhanced DBS checked, and when was the check done?
- Are companions insured, and what does it cover?
- Can we choose the companion, meet them first and change if it does not feel right?
- What will a companion do on a visit, and what will they not do?
- What does it cost, is there a minimum visit length, and are there contracts or joining fees?
- Who do we contact if a visit is missed or plans change?
- How will we hear how visits are going?
- What happens if we have a concern or a complaint?
Frequently asked questions
Does a companionship provider need to be CQC registered?
No. CQC registration covers regulated activities such as personal care. A service that offers company, conversation and outings only does not need to register, but it should say so clearly.
How much does a companion cost in East Hertfordshire?
With AirCarers Companion, visits start from £25 an hour, and each companion sets their own rate.
Should I talk to my parent before arranging a companion?
Yes. It helps to frame it as company rather than care. Our guide how to talk to your parent about companionship has words that work.
Want to talk it through? Call Lucie on 07455 750006 or email lucie@aircarers.co.uk.