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Frequently asked questions
The questions families ask us most, answered plainly. Tap any question to see the answer.
What we do
What does AirCarers Companion do?
Is this the same as home care?
Do you provide personal care or nursing?
Is companionship only for older people?
Which areas do you cover?
Cost and booking
How much does companionship cost?
What happens if I need to cancel a visit?
Do I have to sign a contract?
How quickly can a companion start?
Can a council direct payment or Attendance Allowance help pay for it?
I live far away or abroad, can you still help?
Companions and safety
Are your companions DBS checked and insured?
Can I choose who visits my mum or dad?
What if my parent does not like their companion?
What if a companion does not turn up?
Will I know how the visit went?
How does AirCarers differ from a traditional agency?
Situations families ask about
What happens on a first visit?
My parent says they are fine and does not want help. What can I do?
Can a companion help after a hospital stay?
Can a companion support someone with dementia?
Do you offer overnight visits?
Why pay for a companion when Age UK befriending is free?
How do I become a companion?
How do I get in touch?
Ask Lucie to call me back
Find a companion
07455 750006